Maitri Birthworks, located at Bosdrift 289, 1214 JZ, Hilversum, is responsible for the processing of personal data as shown in this privacy statement.

Contact details: Maitri Birthworks

Phone: +31644566248

Email: phyu@maitribirthworks.com

Website: https://www.maitribirthworks.com

Phyu Hnin Thwin is the Data Protection Officer of Maitri Birthworks. She can be reached via phyu@maitribirthworks.com.

 

Maitri Birthworks processes your personal data because you use our services and/or because you provide this information to us yourself. Below you will find an overview of the personal data we process:

• First and last name,

• Gender,

• Date of birth,

• Address details,

• Phone number,

• Email address,

• Other personal data that you actively provide, for example in correspondence, by phone, or via WhatsApp.

 

Special and/or sensitive personal data that we process:

Maitri Birthworks processes the following special and/or sensitive personal data from you:

• Religion or belief,

• Sexual life,

• Health,

• Race.

For what purpose and on what basis we process these personal data:

Maitri Birthworks processes your personal data for the following purposes:

• Handling your payment.

• To be able to call or email you if necessary to perform our services.

• To deliver goods and services to you.

• Maitri Birthworks also processes personal data that we are legally obliged to, such as data needed for our tax return.

 

Automated decision-making:

Maitri Birthworks does not make decisions based on automated processing on matters that may have (significant) consequences for individuals. 

These are decisions taken by computer programs or systems, without human intervention.

 

How long we keep your personal data:

Maitri Birthworks does not retain your personal data longer than strictly necessary to achieve the purposes for which your data is collected and the term for submitting any complaints. We apply the following retention periods for the following (categories) of personal data:

• Special personal data: these data are deleted at the end of the third calendar year after the last (postpartum) visit we make as a doula. 

These include data about: race, religion or belief, sexual life, health.

• Personal data: these data are deleted at the end of the third calendar year after the last (postpartum) visit we make as a doula. 

These include data about: last name, gender, date of birth, address details, phone number, other personal data that you have actively provided in correspondence, by phone, and via WhatsApp.

• Personal data: these data are kept for a maximum of 7 years for internal use (business operations & birthday calendar) and for creating statistics by Maitri Birthworks. Appropriate organizational and technical methods are applied, such as securing the folder with this data with a password. The data may also be used anonymously for external publication, but will first be anonymized. These include data about: first name, baby’s first name, baby’s gender, baby’s date

of birth, email address, brief description of the guidance and birth. We will keep photos of your birth for a maximum of 5 years. These will never be shared or published on social media and website without your explicit consent.

Sharing personal data with third parties:

Maitri Birthworks does not sell or provide your data to third parties and will only share it if necessary for the performance of our agreement with you, for example, because a backup doula takes over our tasks or to comply with a legal obligation.

 

View, modify, or delete data:

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by Maitri Birthworks and you have the right to data portability. This means that you can request us to send the personal data that we have about you in a computer file to you or another, mentioned by you, organization. You can send a request for access, correction, deletion, data transfer of

your personal data or request for withdrawal of your consent or objection to the processing of your personal data to phyu@maitribirthworks.com. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Please black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) in this copy. This is to protect your privacy. We will respond as soon as possible, but within four weeks, to your request. We also want to point out that you have the possibility to file a complaint with the national

supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tipons 

 

How we secure personal data:

Maitri Birthworks takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. For example, the data on Maitri Birthworks’ (startup) disk is secured. Files with personal data are further protected by storing them in a folder secured with a password. If you have the impression that your data is not properly secured or there are indications of misuse, please contact Maitri

Birthworks via phyu@maitribirthworks.com.